Privacy policy

Who we are

skinBe Med Spa (“skinBe,” “we,” “us”) is a medical spa in Chesterfield, Missouri. This policy explains what information we collect through skinbemedspa.com, how we use it and the choices you have. It covers our website and online store. Medical information you share with our clinical team during care is kept in your patient record and handled under the laws that apply to health information.

Information we collect

• Information you give us: your name, email, phone number, the services you are interested in and any message you send through our contact, booking, application or inquiry forms.
• Order information: when you shop with us, your billing and shipping address, email, phone and order details. Payment card details are entered with our payment processor and are not stored on our website.
• Newsletter: your email address if you subscribe to The Wave or other skinBe emails.
• Applications: information you submit when applying for a job, the skinBassador program, a franchise inquiry or the functional by Be program.
• Automatic information: basic technical data such as your browser, device, pages visited and IP address, collected through cookies and similar tools.

How we use your information

• To respond to your questions and schedule consultations and treatments
• To process, ship and support your orders
• To send emails you have signed up for, such as The Wave newsletter (you can unsubscribe at any time)
• To review applications and inquiries
• To keep our website secure, prevent fraud and understand how the site is used so we can improve it
• To meet our legal, tax and accounting obligations

We do not sell your personal information.

Who we share it with

We share information only with service providers that help us run our business, and only as needed for them to do so. These include our website host and e-commerce platform, our payment processor, shipping carriers, our email newsletter provider, Cherry (if you choose to apply for patient financing through Cherry, your application is handled by Cherry under its own privacy policy), and form and scheduling tools. We may also share information when required by law or to protect our rights, our clients or others.

Cookies

Our site uses cookies to keep your shopping cart working, remember your preferences, keep you signed in and measure site traffic. You can block or delete cookies in your browser settings, but some features, such as checkout, may not work without them.

Embedded content

Some pages include content from other sites, such as YouTube videos, Instagram and financing widgets. These sites may collect information about you as if you had visited them directly, under their own privacy policies.

How long we keep information

We keep order records for as long as needed for tax and accounting purposes, and other information for as long as needed to provide our services or as required by law. You can ask us to delete information we no longer need to keep.

Your choices

You can ask to see, correct or delete the personal information we hold about you, and you can unsubscribe from marketing emails using the link in any email. To make a request, contact us using the details below.

Security

We use reasonable safeguards to protect your information, including secure (SSL) connections and trusted payment processing. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact us

skinBe Med Spa
Chesterfield, Missouri
Email: info@skinbemedspa.com
Phone: 636.778.7200